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Written By: Cliff Ford on November 17, 2013 No Comment
Step 1: Define your CRM Requirements

STEP ONE in any CRM Evaluation is to gather a checklist of CRM Requirements If you aren’t careful, the process of gathering requirements becomes tactical and not strategic. Obviously every feature costs money. So it pays off to initially determine what you are trying to accomplish as a business. CRM is not just Sales and [...]

Written By: Cliff Ford on September 29, 2012 4,040 Comments

In this article, we have listed the top 10 requested enhancements within Microsoft Dynamics CRM.

Written By: Cliff Ford on September 8, 2012 No Comment

During several CRM Comparison sessions, Salesforce.com will oftentimes argue that they have more features than SugarCRM. This may be true, but it doesn’t mean that users will benefit greatly from them. Salesforce.com usually puts in all the possible features in their software releases because of the apparent incapacities of their multi-tenant database models. The term itself doesn’t sound all too good. The fact that many users will share the same database would mean that they will also suffer from glitches such as feature overload as a result of too much features added, even those which are absurdly unnecessary.

Written By: Cliff Ford on August 27, 2012 No Comment

Which SugarCRM modules match your requirements? With the new array of features in Sugarcrm, the odds are very high that your needs will be met. Which SugarCRM modules match your requirements? With the new array of features in Sugarcrm, the odds are very high that your needs will be met.

Will SugarCRM hosting fit your requirements? Sugar has built a solid backbone that has proven extremely reliable – especially for SAAS standards. Is the Open Source model all that it supposed to be? Is it flexible enough? After examining SugarCRM, you will likely be convinced.

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