In today’s world of business you need a system that will move your company forward in the direction of success. That system should work with your positive goals to better serve your customer and to create a better sales and marketing plan.
Customer relationship management or CRM as it is often abbreviated, has been around for years and has helped business grow at rapid pace. There are over one hundred companies that offer solutions on all sorts of CRM issues and needs. You should be using CRM to get new customers and deal with them in a structured setting. Every move you make with the customer regarding marketing and sales should be mapped out before hand and added to your CRM plan. CRM can also be used for continued customer service.
Five Tips and Tricks for CRM in Small Business When it comes to customer relationship management there are many things that the big companies know and the little guy might not. Relax, because it is going to be easy to get your company up to speed quickly. When you start to use CRM in your [...]
Sage ACT 2013 – Smart Tasks provide Automation & Workflow Sage ACT 2013 includes workflow automation via a module called Smart Tasks. These Smart Tasks allow users to create automated tasks that are triggered on specific fields or events. For example, if you want your customer to receive a birthday email, just set up (a) [...]