In today’s world of business you need a system that will move your company forward in the direction of success. That system should work with your positive goals to better serve your customer and to create a better sales and marketing plan.
Customer relationship management or CRM as it is often abbreviated, has been around for years and has helped business grow at rapid pace. There are over one hundred companies that offer solutions on all sorts of CRM issues and needs. You should be using CRM to get new customers and deal with them in a structured setting. Every move you make with the customer regarding marketing and sales should be mapped out before hand and added to your CRM plan. CRM can also be used for continued customer service.
In this blog we review and compare SugarCRM Community Edition (free) vs Professional Edition (paid). We include a video and discuss the features and differences.
Are you a user of SugarCRM Community (free) Edition? Then you may be wondering if you should upgrade to the Professional Edition. Our partners, Accent Gold Solutions, created this video comparison to help our readers distinguish between the Community Edition (free) and the Professional Edition (paid) of SugarCRM.
We cover Sales, Marketing, Support, Reporting, Database Structure and more topics — in detail.
STEP ONE in any CRM Evaluation is to gather a checklist of CRM Requirements If you aren’t careful, the process of gathering requirements becomes tactical and not strategic. Obviously every feature costs money. So it pays off to initially determine what you are trying to accomplish as a business. CRM is not just Sales and [...]