Best Practices - CRM Implementation Having an effective customer relationship management (CRM) system means that the customer is at the heart of your business. It is crucial to get acquainted with CRM best practices before implementing your system. Get Everyone Involved. Having a successful CRM implementation means effective involvement of all your employees – from upper [...]
The most valuable asset any company has is the customers who use the service or buy the product. CRM or customer relationship management is a great way to share and organize information related to your customer’s data base. The more customer data you have the more targeted sales your company can achieve.
CRM and ERP: What Is The Difference? When you start to evaluate customer relationship management you will sometimes see abbreviations like CRM or ERP. Many times people are unsure if these are part of the same software category or a separate business category all together. The truth is it can be both. CRM mainly incorporates [...]