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CRM Price Comparison – TCO Costs of SugarCRM vs Microsoft CRM vs SalesLogix vs Salesforce vs ACT vs SageCRM

Written By: Cliff Ford on April 10, 2013 No Comment

CRM Price Comparison of SugarCRM vs Microsoft CRM vs SalesLogix vs Salesforce vs ACT vs SageCRM

Most CRM evaluators are interested in comparing CRM pricing and features. But that leaves a lot open still. A real Total Cost of Ownership (TCO) Comparison study also includes future pricing and other similar concepts.

CRM Price Comparison White Paper.

To read the entire CRM Price List Whitepaper:  click here.

How firms use and purchase customer relationship management (CRM) systems is changing. Moving from a perpetual license-based system, where firms paid a large up-front sum and smaller annual maintenance fees, CRM software vendors are moving towards monthly/annual subscription fees to access CRM software on the Internet. These various pricing schemes can create confusion among procurers as they try to assess the total cost-of-ownership (TCO) of different CRM softwares priced under various schemes.

For example, there remain several companies offering license-based pricing models. Moreover, some companies offer both a subscription option in addition to a perpetual license option.

This document provides a comparative price analysis of leading CRM providers. It takes into consideration various costs, including user license or subscription costs, as well as potential server licenses and additional costs such as mobile access to the CRM data and system. In some instances, maintenance of the system is an additional charge to be considered.

Hardware costs, such as servers, security firewalls, and other associated costs such as human resources, which are needed to maintain such systems, have not been included in this cost reduction analysis. This is due to the fact that several of the CRM solutions listed here are offered under a software-as-a-service (SaaS) or cloud-computing model, and hardware is not required to run such systems. Instead, this paper will focus chiefly on the fees associated with licensing and deploying the following CRM offerings. All price information is sourced from reputable web sites and referenced throughout the analysis.

List of CRM Software Systems that are considered in this CRM TCO Whitepaper:

    • Salesforce.com
    • Sage CRM
    • Sage SalesLogix
    • Microsoft Dynamics CRM
    • ACT! by Sage
    • SugarCRM

 CRM Price Comparison Video on TCO

SugarCRM vs Salesforce Video

Free Download - CRM Excel Tool - TCO CalculatorFree Download: CRM TCO Calculator

With this tool, you will be able to compare the Total Cost of Ownership (TCO) of more than 10 of the top CRM systems.

The comparison calculator includes the following CRM software systems: Microsoft Dynamics CRM, Salesforce.com, SugarCRM, Saleslogix, Sage CRM, Sage ACT, and more…

You will be able to plug in your numbers and compare the results between various CRM systems. This tool was created by CRM professionals – and is now available to our readers.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

CRM Pricing line items include:

  1. License/User price
  2. Support
  3. Mobile
  4. Hardware (incl. Server and Users)
  5. Network
  6. Rollout/Implementation
  7. Staffing
  8. and more…

Click here to download the CRM TCO calculation and comparison tool.

Comparison Webinar: Salesforce vs Microsoft Dynamic CRM

This comparison between Salesforce.com and Microsoft Dynamics CRM will assist you in your CRM evaluation. To view the on-demand webinar, click the image below.

CRM Webinar - Microsoft Dynamics CRM vs Salesforce.com -


Read More…

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Microsoft Dynamics CRM Cost? What Is The Price For Dynamics … – Tags: cost of dynamics crm, price of dynamics crm. Posted in Cost of CRM Software, CRM Online | 2 Comments ». Related Posts. Pricing Tool to Compare the Cost of Dynamics CRM Online vs. Salesforce.com vs. Oracle CRM …

About the author

Cliff Ford Author: Cliff Ford. CRM Solution Comparison has provided CRM cloud software reviews and evaluations for several years. Our staff of CRM certified partners implements, tests and uses the various systems discussed within this blog. We have created a number of excellent CRM comparison and evaluation tools that we provide our readers. Google

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