Microsoft CRM-Statement of Future Direction (in review)
Microsoft CRM Features for the Future
Where is Microsoft Dynamics CRM headed? This article, published by Microsoft in August of 2009 brings clarity to the picture. Although some time has passed, fear not. The content is still extremely relevant. In fact it is very interesting to view how much of this vision is already becoming reality. Kudos to Microsoft for holding to their promises.
To access the entire article, >>downolad it here<<
Here are the highlights from the article:
What’s the Microsoft CRM Roadmap?
- Mobile integration
- Social Networking
- Integration of the Portal
- Event Management
- Integration with Office
- Integration with Outlook
- On-Premise vs Online
- Ribbon Interface
- SharePoint Integration
- Improved Reporting, Dashboards and Business Intelligence
- Solution Management
- Azure development
Coupled with these solutions will be continued focus and expansion of our on-demand Microsoft Dynamics CRM offerings whether that is through Microsoft directly (Microsoft Dynamics CRM Online) or our extensive global partner network.
As we look towards the release of Microsoft Dynamics CRM “V.Next” and over the longer term Microsoft will continue to invest in delivering a solution that:
- -drives maximum user productivity
- -delivers business insight and collaboration irrespective of a person’s role within their organization
- -provides a flexible and scalable business solution platform
This brief document will be updated periodically between now and the release of Microsoft Dynamics CRM “V.Next”. Our intention is to keep our prospective and current customers, partners and interested parties informed of the full Microsoft Dynamics CRM roadmap. We look forward to keeping you informed of the innovations and exciting capabilities that Microsoft Dynamics CRM will deliver for you now and into the future!”
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Comparison with Salesforce Webinar: Microsoft CRM 2011 vs Salesforce.com
This comparison between Salesforce.com and Microsoft Dynamics CRM 2011 will assist you in your CRM evaluation. To view the on-demand webinar, click the image below.
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