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Microsoft CRM-Statement of Future Direction (in review)

Written By: Cliff Ford on August 8, 2011 1,554 Comments

Microsoft CRM Features for the Future

Where is Microsoft Dynamics CRM headed? This article, published by Microsoft in August of 2009 brings clarity to the picture. Although some time has passed, fear not. The content is still extremely relevant. In fact it is very interesting to view how much of this vision is already becoming reality. Kudos to Microsoft for holding to their promises.

To access the entire article, >>downolad it here<<

 Here are the highlights from the article:

What’s the Microsoft CRM Roadmap?

  1. Mobile integration
  2. Accelerators
  3. Analytics
  4. Social Networking
  5. Integration of the Portal
  6. Event Management
  7. Integration with Office
  8. Integration with Outlook
  9. On-Premise vs Online
  10. xRM
  11. v.Next
  12. Ribbon Interface
  13. Personalization
  14. Familiarity
  15. SharePoint Integration
  16. Improved Reporting, Dashboards and Business Intelligence
  17. Solution Management
  18. Azure development

Coupled with these solutions will be continued focus and expansion of our on-demand Microsoft Dynamics CRM offerings whether that is through Microsoft directly (Microsoft Dynamics CRM Online) or our extensive global partner network.

As we look towards the release of Microsoft Dynamics CRM “V.Next” and over the longer term Microsoft will continue to invest in delivering a solution that:

  • -drives maximum user productivity
  • -delivers business insight and collaboration irrespective of a person’s role within their organization
  • -provides a flexible and scalable business solution platform

This brief document will be updated periodically between now and the release of Microsoft Dynamics CRM “V.Next”. Our intention is to keep our prospective and current customers, partners and interested parties informed of the full Microsoft Dynamics CRM roadmap. We look forward to keeping you informed of the innovations and exciting capabilities that Microsoft Dynamics CRM will deliver for you now and into the future!”

Free Download - CRM Excel Tool - TCO CalculatorFree Microsoft Download: CRM TCO Calculator

With this tool, you will be able to compare the Total Cost of Ownership (TCO) of more than 10 of the top CRM systems.

The comparison calculator includes the following CRM software systems: Microsoft Dynamics CRM, Salesforce.com, SugarCRM, Saleslogix, Sage CRM, Sage ACT, and more…

You will be able to plug in your numbers and compare the results between various CRM systems. This tool was created by CRM professionals – and is now available to our readers.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

==>Click HERE to Access the CRM TCO comparison tool<==

Free Download - CRM Excel Tool - CRM Feature ComparisonFree Download: CRM Feature Comparison

With this excel tool, you will be able to compare the features and details of the top CRM systems.

You will be able to compare and evaluate the following CRM business software systems: Microsoft Dynamics CRM, Infusion, Goldmine, Saleslogix, and more…

CRM evaluation topics include: Matrix of Features, Price/Licensing, Available Entities/Modules, Network/Hardware Platforms, and more…

You will be able to view the pros and cons of these CRM solutions side by side – and compare the strengths and weaknesses of these various CRM systems. This tool was created by CRM experts – and is now available to our readers.

Using this Excel spreadsheet tool, you will be empowered to recognize the chief differences between almost 10 of the top CRM systems, including Sage SalesLogix, Microsoft Dynamics CRM, Pivotal, GoldMine, Sage ACT! and more.

CRM Comparison Topics include:

  1. CRM Features
  2. Costs and Pricing (Licensing, etc..)
  3. Entities and Modules (e.g. SFA, Marketing, Service, etc)
  4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
  5. Network and Hardware (Microsoft, Linux, etc…)

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Free Download - CRM Excel Tool - CRM Price ComparisonFree Download: CRM Pricing Tool for Online vs On-Site

With this spreadsheet tool, you will be able to compare the various price factors in the Online and On-Premise CRM deployment models.

This tool addresses various CRM deployment models, including (a) Online vs On-Premise, (b) SaaS vs Licensing and (c) Hosted vs Installed CRM.

With this tool, you will also be able to plug in your numbers and compare the results between various CRM implementation options. This tool was created by CRM gold partners – and is now available to our readers.

==>Click HERE to Access the CRM Pricing spreadsheet comparison tool<==

Comparison with Salesforce Webinar: Microsoft CRM 2011 vs Salesforce.com

This comparison between Salesforce.com and Microsoft Dynamics CRM 2011 will assist you in your CRM evaluation. To view the on-demand webinar, click the image below.

CRM Webinar - Microsoft Dynamics CRM vs Salesforce.com

[audio:http://www.crmsolutioncomparison.com/wp-content/uploads/2011/08/MS-CRM-Features-for-the-future.mp3]

About the author

Cliff Ford Author: Cliff Ford. CRM Solution Comparison has provided CRM cloud software reviews and evaluations for several years. Our staff of CRM certified partners implements, tests and uses the various systems discussed within this blog. We have created a number of excellent CRM comparison and evaluation tools that we provide our readers. Google

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