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How SugarCRM Differs Greatly From Salesforce.com

Written By: Cliff Ford on July 1, 2011 No Comment

The Power to Choose

SugarCRM is oftentimes confused with Salesforce.com because of its apparent similarity in the availability of an on-demand SaaS solution offer. That is why some uninformed users don’t even bother to verify if a particular Salesforce Pricing is a good deal or not. That was a sad picture. But today, thanks to online reviews and word of mouth, many people are seeing the advantage that SugarCRM users are enjoying. That is because unlike Salesforce.com, Sugar can be installed from its site, behind firewall restrictions, and have totally diminished the risks that incur whenever a client downloads from a server. Sugar has also made itself more accommodating because of the fact that its clients can now enjoy the freedom of deploying the software in public and private clouds such as AmazonWeb Services, Rackspace, IBM Cloud, and others.

Money Well Spent?

Salesforce Prices are usually taken lightly by its clients, since its traditional operating methods have been accepted as normal and industry-standard. This includes the processes involved in the installation of system files, which seem to take longer than what it’s supposed to be. On the other hand, Sugar makes it easier than the traditional deployment. Whether it is public or a private online deployment, there will only be a single installer file that will take care of the rest of the complex processes. Using any server that runs in any operating system, this single installer file (known as FastStack), will deliver to the client all the components needed for SugarCRMto be up and running in record speed and without any hassle.

Points to Ponder

Looking back at your Salesforce Cost, have you ever considered if the money that you have allocated for this purchase was worth it? Among the things that must take its weight in your discretion are freedom of choice, availability, and ease of access. This is a statement from one of its clients, Jennifer Maitland, who is the Marketing Operations Manager of Caplin Systems: “Salesforce.com was not performing to meet several of our requirements, whereas Sugar Professional could. Beyond that Sugar was half the price of our Salesforce.comimplementation. This made our move to Sugar a no brainer.”

Free Download - CRM Excel Tool - TCO CalculatorFree Download: CRM TCO Calculator

With this tool, you will be able to compare the Total Cost of Ownership (TCO) of more than 10 of the top CRM systems. The comparison calculator includes the following CRM software systems: Microsoft Dynamics CRM, Salesforce.com, SugarCRM, Saleslogix, Sage CRM, Sage ACT, and more… You will be able to plug in your numbers and compare the results between various CRM systems. This tool was created by CRM professionals – and is now available to our readers. With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed(On-premise) pricing models.

TCO line items include:

  1. License/User price
  2. Support
  3. Mobile
  4. Hardware (incl. Server and Users)
  5. Network
  6. Rollout/Implementation
  7. Staffing
  8. and more…

Comparison Webinar: Microsoft CRM 2011 vs Salesforce.com

This comparison between Salesforce.com and Microsoft Dynamics CRM 2011 will assist you in your CRM evaluation. To view the on-demand webinar, click the image below. CRM Webinar - Microsoft Dynamics CRM vs Salesforce.com

Locations for CRM Consulting and Training

We encourage you to sign up for our CRM Newsletter. We also suggest going directly to websites such as Microsoft CRM, SugarCRM, Saleslogix as well as CRM partners in your area. If you need assistance in finding the best CRM implementation partnerin your region, please don’t hesitate to contact us. Simply fill out the form and detail your message in the “Message” field. We have CRM partners in all regions in the United States, including the following cities: New York, New York and Los Angeles, California

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About the author

Cliff Ford Author: Cliff Ford. CRM Solution Comparison has provided CRM cloud software reviews and evaluations for several years. Our staff of CRM certified partners implements, tests and uses the various systems discussed within this blog. We have created a number of excellent CRM comparison and evaluation tools that we provide our readers. Google

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