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Microsoft CRM – 10 Highly Regarded Features

Written By: Cliff Ford on September 29, 2012 4,040 Comments

Microsoft CRM – Top Features and Enhancements

We have listed the top 10 requested enhancements within Microsoft CRM.

(1) Enhance CRM productivity:

This refers to greater access to data and functionality and a streamlined user experience help your people get started right away and work more productively.

(2) Streamline business processes for CRM:

This is the improved design tools give end users, developers, and IT professionals the ability to create workflows to help ensure consistent and streamlined processes across the business.

(3) CRM Reporting with ease:

This references the very improved reporting tools that are built for end users help people make better use of CRM data without the assistance of the IT department.

(4) Manage CRM data intelligently:

Data management capabilities empower people to import data rapidly while helping to preserve the integrity and accuracy of your CRM database.

(5) Align CRM business and CRM technology:

A very flexible and personalizable platform means for users that you can more easily implement Microsoft Dynamics CRM 4.0 in a way that fits your business.

(6) Support global business CRM needs:

Including support for multiple languages, currencies, and time zones, Microsoft Dynamics CRM 4.0 meets the challenges of global business.

(7) Effectively administrate CRM:

Monitoring and diagnosis tools give users greater visibility into how the CRM system is functioning so you can identify and resolve issues before they become critical.

(8) Improve CRM management efficiency:

Centralized management tools and self-healing capabilities assist you as an administrator to work more efficiently so they can concentrate on strategic initiatives.

(9) Deliver on availability, performance, and scalability requirements:

Dynamics CRM provides availability, performance, and scalability to meet the requirements of any company.

(10) Quickly develop, innovate, and deploy your CRM:

Developer improvements help you innovate on your CRM platform quickly and efficiently so you can maintain your unique competitive advantage.

Free Download - CRM Excel Tool - TCO CalculatorFree Microsoft CRM Download: TCO Calculator

With this tool, you will be able to compare the Total Cost of Ownership (TCO) of more than 10 of the top CRM systems.

The comparison calculator includes the following CRM software systems: Microsoft Dynamics CRM, Salesforce.com, SugarCRM, Saleslogix, Sage CRM, Sage ACT, and more…

You will be able to plug in your numbers and compare the results between various CRM systems. This tool was created by CRM professionals – and is now available to our readers.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

==>Click HERE to Access the CRM TCO calculation tool<==

Free Download CRM Implementation Partner Selection WhitepaperFree Microsoft Download: CRM Implementation Partner Selection Whitepaper

With this whitepaper, you will be able to understand the key factors in choosing the right implementation partner for your CRM project.

This tool addresses various CRM partner selection criteria. Topics include Pricing, Productivity, Support, Demonstrations/Presentations, Rating and Ranking the vendors, managing the RFP Process, Proof of Concept and evaluation, Negotiation with CRM partners, Vendor Scorecard and more.

With this tool, you will also be able to plug in your numbers and compare the results between various CRM implementation options. This tool was compiled by CRM experts – and is now available to our readers.

==>Click HERE to Access the whitepaper<==

Free Download - CRM Needs Assessment Document - Checklist of CRM RequirementsFree Microsoft Download: CRM Checklist of Business Needs

With this spreadsheet tool, you will be able to compare the various price factors in the Online and On-Premise CRM deployment models.

This tool addresses various CRM deployment models, including (a) Online vs On-Premise, (b) SaaS vs Licensing and (c) Hosted vs Installed CRM.

With this tool, you will also be able to plug in your numbers and compare the results between various CRM implementation options. This tool was created by CRM gold partners – and is now available to our readers.

==>Click HERE to Download the CRM Checklist of Busxiness Needs<==

Microsoft Comparison Webinar: Microsoft CRM 2011 vs Salesforce.com

This comparison between Salesforce.com and Microsoft Dynamics CRM 2011 will assist you in your CRM evaluation. To view the on-demand webinar, click the image below.

CRM Webinar - Microsoft Dynamics CRM vs Salesforce.com


About the author

Cliff Ford Author: Cliff Ford. CRM Solution Comparison has provided CRM cloud software reviews and evaluations for several years. Our staff of CRM certified partners implements, tests and uses the various systems discussed within this blog. We have created a number of excellent CRM comparison and evaluation tools that we provide our readers. Google

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