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MS CRM Key 4 International Business Features

Written By: Cliff Ford on June 3, 2011 No Comment

Microsoft CRM Global Features

In our global marketplace, many firms need the ability to deal in multiple languages and currencies whether globally or within their own local area. Microsoft Dynamics CRM adds enhanced support for multiple languages and currencies within a single instance of the solution, so you can compete on a global basis while keeping costs under control.

Host multiple groups with multi-tenancy.

A new multi-tenant architecture allows organizations to host multiple distinct instances of Dynamics CRM 4.0 on the same server. This not only allows them to make better use of hardware, it reduces management and maintenance costs associated with the CRM application. Multiple organizations may each have their own instance of Microsoft CRM 4.0 without requiring additional database servers, making it an excellent solution for companies that host CRM services for multiple customers, or for organizations with distinct business units who each need their own data repository.

Remove language barriers.

By supporting multiple languages at the server, Dynamics CRM 4.0 helps you do business locally or around the world. Agents can now work in multiple languages within the same organization and multiple groups can work in their own languages across geographical regions, reducing language barriers to communication. Language packages are a free download and may be installed as add-ons as they are needed.

Work with multiple currencies.

Dynamics CRM 4.0 provides support for any number of international currencies. Users can record and follow transactions in the local currency, making global deals easier to track. When a deal is closed, the conversion is locked in at the current rate. Exchange rates can be updated manually or automatically.

Support more e-mail platforms.

Microsoft CRM 4.0 offers a broad range of choice for e-mail platforms. Native support for Exchange Server ensures seamless e-mail integration, and extends powerful features of Exchange Server to provide a richer e-mail experience. Support for POP3 and outbound SMTP allow Dynamics CRM 4.0 to support diverse business scenarios.

Free Download - CRM Excel Tool - TCO CalculatorFree Software Download: CRM TCO Calculator

With this tool, you will be able to compare the Total Cost of Ownership (TCO) of more than 10 of the top CRM systems.

The comparison calculator includes the following CRM software systems: Microsoft Dynamics CRM, Salesforce.com, SugarCRM, Saleslogix, Sage CRM, Sage ACT, and more…

You will be able to plug in your numbers and compare the results between various CRM systems. This tool was created by CRM professionals – and is now available to our readers.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO line items include:

  1. License/User price
  2. Support
  3. Mobile
  4. Hardware (incl. Server and Users)
  5. Network
  6. Rollout/Implementation
  7. Staffing
  8. and more…

==>Click HERE to Access and Download the CRM TCO calculation and comparison tool<==

Free Download - CRM Excel Tool - CRM Price ComparisonFree Software Download: CRM Pricing Comparison Tool for Online vs On-Premise

With this spreadsheet tool, you will be able to compare the various price factors in the Online and On-Premise CRM deployment models.

This tool addresses various CRM deployment models, including (a) Online vs On-Premise, (b) SaaS vs Licensing and (c) Hosted vs Installed CRM.

With this tool, you will also be able to plug in your numbers and compare the results between various CRM implementation options. This tool was created by CRM gold partners – and is now available to our readers.

==>Click HERE to Access and Download the CRM Pricing Comparison Excel spreadsheet comparison tool<==

Software Comparison Webinar: Microsoft CRM 2011 vs Salesforce.com

This comparison between Salesforce.com and Microsoft Dynamics CRM 2011 will assist you in your CRM evaluation. To view the on-demand webinar, click the image below.

CRM Webinar - Microsoft Dynamics CRM vs Salesforce.com

About the author

Cliff Ford Author: Cliff Ford. CRM Solution Comparison has provided CRM cloud software reviews and evaluations for several years. Our staff of CRM certified partners implements, tests and uses the various systems discussed within this blog. We have created a number of excellent CRM comparison and evaluation tools that we provide our readers. Google

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