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Pros and Cons of Implementing MS CRM Online

Written By: Cliff Ford on July 21, 2011 No Comment

Deploying Microsoft CRM Online vs Onsite

One may be wondering which deployment method for Dynamics CRM is the best. This article will discuss the pros and cons of rolling out Dynamics CRM Online.

Keys to understanding Microsoft CRM Online?

 This is Microsoft’s Software plus Service model.  With this product, the user pays a monthly fee for the following services: Microsoft installs and maintains the server (including upgrades and backups).

Pros of Microsoft CRM Online

  1. No extended implementaion time. The deployment is almost immediate - because Microsoft configures and maintains the servers.
  2. No software system installation is required, save the plug-in for MS Outlook
  3. No hardware (server) purchase is required.
  4. No server maintenance is required.
  5. No server or software upgrade is required. Upgrades are automatically pushed out.

Cons of Microsoft CRM Online

  1. You are committed to a monthly service contract
  2. You are limited to 2,000 users
  3. Database size is limited to 20GB (Professional Plus) or 5GB (Professional)
  4. Custom Entities limited to 200 (Professional Plus) or 100 (Professional)
  5. Custom Workflows limited to 200 (Professional Plus) or 100 (Professional)
  6. All users must reside in the US or Canada
  7. Supported languages limited to only English
  8. Since only client side JavaScript code is allowed, extending with custom code is limited.

Free Download - CRM Excel Tool - TCO CalculatorExcel Calculator Download: CRM TCO Tool

With this tool, you will be able to compare the Total Cost of Ownership (TCO) of more than 10 of the top CRM systems.

The comparison calculator includes the following CRM software systems: Microsoft Dynamics CRM, Salesforce.com, SugarCRM, Saleslogix, Sage CRM, Sage ACT, and more…

You will be able to plug in your numbers and compare the results between various CRM systems. This tool was created by CRM professionals – and is now available to our readers.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO line items include:

  1. License/User price
  2. Support
  3. Mobile
  4. Hardware (incl. Server and Users)

==>Click HERE to Access and Download the CRM TCO calculation and comparison tool<==

Free Download - CRM Excel Tool - CRM Feature ComparisonFree CRM Feature Comparison

With this excel tool, you will be able to compare the features and details of the top CRM systems.

You will be able to compare and evaluate the following CRM business software systems: Microsoft Dynamics CRM, Infusion, Goldmine, Saleslogix, and more…

CRM evaluation topics include: Matrix of Features, Price/Licensing, Available Entities/Modules, Network/Hardware Platforms, and more…

You will be able to view the pros and cons of these CRM solutions side by side – and compare the strengths and weaknesses of these various CRM systems. This tool was created by CRM experts – and is now available to our readers.

Using this Excel spreadsheet tool, you will be empowered to recognize the chief differences between almost 10 of the top CRM systems, including Sage SalesLogix, Microsoft Dynamics CRM, Pivotal, GoldMine, Sage ACT! and more.

CRM Comparison Topics include:

  1. CRM Features
  2. Costs and Pricing (Licensing, etc..)
  3. Entities and Modules (e.g. SFA, Marketing, Service, etc)

==>Click HERE to Access and Download the CRM Comparison Excel spreadsheet comparison tool<==

Free Download - CRM Excel Tool - CRM Price ComparisonFree Download: CRM Pricing Comparison Tool for Online vs On-Premise

With this spreadsheet tool, you will be able to compare the various price factors in the Online and On-Premise CRM deployment models.

This tool addresses various CRM deployment models, including (a) Online vs On-Premise, (b) SaaS vs Licensing and (c) Hosted vs Installed CRM.

With this tool, you will also be able to plug in your numbers and compare the results between various CRM implementation options. This tool was created by CRM gold partners – and is now available to our readers.

==>Click HERE to Access and Download the CRM Pricing Comparison Excel spreadsheet comparison tool<==

Comparison Webinar: Microsoft CRM 2011 vs Salesforce

This comparison between Salesforce.com and Microsoft Dynamics CRM 2011 will assist you in your CRM evaluation. To view the on-demand webinar, click the image below.

CRM Webinar - Microsoft Dynamics CRM vs Salesforce.com

audio:http://www.crmsolutioncomparison.com/wp-content/uploads/2011/07/Pros-and-Cons-of-Implementing-MS-CRM-Online.mp3]

 

Read More…

Microsoft CRM Analyst | The Consortium – Do data entry and data hygiene in Microsoft CRM. – Help develop guidelines for entry and usage of MS CRM system. – This person has to have a strong working knowledge of CRM processes and systems but particularly know MS CRM.

Is it time for an Upgrade to Microsoft Dynamics CRM? – Customer … – The company is a Microsoft Gold Certified CRM Partner having completed hundreds of Microsoft CRM implementations projects. Related Content. Tag Cloud. CRM Best Practices · CRM Business Process · CRM Development …

 

About the author

Cliff Ford Author: Cliff Ford. CRM Solution Comparison has provided CRM cloud software reviews and evaluations for several years. Our staff of CRM certified partners implements, tests and uses the various systems discussed within this blog. We have created a number of excellent CRM comparison and evaluation tools that we provide our readers. Google

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