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SugarCRM vs Zoho – Evaluation Review and Comparison

Written By: Cliff Ford on October 14, 2012 No Comment

SugarCRM and Zoho CRM Review

You might have heard all kinds of information about both of these customer relationship management platforms and might be wondering which of these is the best for your company. In your evaluation, the first thing to remember is that both Zoho CRM and Sugar CRM are power tools to use to take you business to the next level.

CRM Systems – A great way to be efficient and effective.

Both of these are very professional and will work for small or middle sized companies. When it comes to important tasks like managing current customer information and new sales leads, these CRM systems are a great way to get the job done.

Zoho CRM – Priced on an a la Carte basis

Both of these CRM solutions are affordable and come with an easy to use interface. If you are looking for a system that offers just a small amount of customization, Zoho customer relationship management might do the job. Zoho it can be very simple and there is an interface which is almost sparse. That being said, it is a great form of CRM.

Zoho’s strategy is to charge you for each feature. This might be exactly what you want, but truth be told, most purchasers don’t quite know what they want.

Sugar CRM – Priced as a Package.

Sugar CRM is a bit more in depth when it comes to features that require more customized workings. If you have a lot to do with contacts and need a great lead management system than Sugar CRM might be for you. Sugar allows you to use a more detailed dashboard and mobile access.

Sugar is probably the best bang for the buck on the market. If you need a great tool that provides a great feature set, Sugar delivers. They don’t nickel and dime the user. Instead, their pricing plan gives you tons of features at a low cost point.

CRM Comparison – It’s a personal choice of pricing plans

Bottom line is that both of these systems are easy to use, cost effective for small and middle sized business uses and are suitable for both the novice and more experienced CRM user. When it comes to which one of these CRM platforms is the best for you company, it comes down to a personal choice.

The Difference is the CRM Pricing Policy

Bottom line is that both of these systems are easy to use, cost effective for small and middle sized business uses and are suitable for both the novice and more experienced CRM user. When it comes to which one of these CRM platforms is the best for you company, it comes down to a personal choice.

The number one difference is that SugarCRM offers a full feature set for $30/user/month. In contrast, Zoho provides a lower introduction price point but requires upsells for minor and major features including Outlook integration, Email blasts and Marketing automation. In Zoho’s pricing policy, the objective is to get the user to invest in Zoho at a cheap price and then upgrade them to more expensive pricing levels, while Sugar pricing policy gives you the entire CRM for $30 per user per month. Period.

Review of SugarCRM

Review of Zoho CRM

Comparison of SugarCRM / Salesforce / ACT / Microsoft CRM

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About the author

Cliff Ford Author: Cliff Ford. CRM Solution Comparison has provided CRM cloud software reviews and evaluations for several years. Our staff of CRM certified partners implements, tests and uses the various systems discussed within this blog. We have created a number of excellent CRM comparison and evaluation tools that we provide our readers. Google

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