Sage ACT Professional 2011 has been developed to successfully intervene in the effective management of any business operation relationship to a customer. This factor is very important in the small business hemispheres in the local and global economies today. This is because customer relationship management is necessary to keep existing customers happy and entice prospective customers to jump ship. With that in mind, the developers of Sage ACT Professional 2011 made quite sure that its objective is to be the leader in customer relationship management. In fact, the past few months had witnessed the dawn of the revolution in cutting edge Contact Management Software.