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Articles tagged with: CRM Implementation Strategy

Written By: Cliff Ford on December 11, 2012 No Comment
Step 5: Adoption-Oriented CRM Implementation (Best Practices and Strategy Guide)

STEP FIVE in a successful CRM project strategy is having an adoption-oriented CRM Implementation. User Adoption: The Key Ingredient in CRM Project Implementations Keystone Strategy penned an excellent paper on the value of end-user productivity and usability in ERP software implementations. They note that an AMR Research study has shown that merely 15% of employees are [...]

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