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Articles tagged with: CRM solutions

Written By: Cliff Ford on September 7, 2011 No Comment

Typically, one of the main concerns for selecting a CRM solution in the market is to provide in-depth views and analysis of the sales prospects and opportunitiess. Sage ACT! addresses this very well in the SMB market and makes sure that business marketing demands for its users are met.

However, SugarCRM has developed a sales pipeline that is considered by some to be more updated and responsive – especially in the web/online environment. It provides tracking of contacts and opportunities with proper monitoring of the accounts on the dashboards. In contrast to Salesforce, SugarCRM creates a distinct database instance for each customer instead of forcing all online customers to share a single, massive database pool.

Written By: Cliff Ford on August 17, 2011 No Comment

Contact management for small businesses is very crucial and definitely a big deal for every operation. It is often causing a big impact on every bottom line. That doesn’t come as a surprise at all. The reason for that is because the manner that lead management is conducted for every business — how you maintain connection with current and potential customers, track and manage sales and marketing data, and drive businesses to your company — is vital to a company’s overall income figures. The following paragraphs will deal with the pros and cons of two of the leading CRM solutions in the market.

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