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Articles tagged with: customer relationship management

Written By: Cliff Ford on August 3, 2011 No Comment

CRM is an acronym for Customer Relationship Management, although many specialists agree that there really is no certain definition for what CRM is. For most businesses, CRM is known for what it’s being used for: a software. This is such a misconception, considering the fact that the CRM can do so much more than that. For instance, CRM plays a major part in a business’ strategy to generate new leads, convert them into customers, maintain those customers, and collect data for marketing analysis purposes. As a company grows larger, the acquisition of new customers and maintaining them could prove to be very essential yet inefficient for to be a task and definitely a waste of time. This is where CRM enters the picture. Contrary to what others might think, CRM is a very powerful partner in a company’s goals for marketing. With a CRM software, a company will be looking into the prospects of benefiting from the effects of marketing automation and its parallel functions.

Written By: Cliff Ford on July 29, 2011 No Comment

Sage ACT Professional 2011 has been developed to successfully intervene in the effective management of any business operation relationship to a customer. This factor is very important in the small business hemispheres in the local and global economies today. This is because customer relationship management is necessary to keep existing customers happy and entice prospective customers to jump ship. With that in mind, the developers of Sage ACT Professional 2011 made quite sure that its objective is to be the leader in customer relationship management. In fact, the past few months had witnessed the dawn of the revolution in cutting edge Contact Management Software.

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