Sugar CRM previously had 2 paid subscription models. But in the last 12 months, Sugar has shifted into 4 paid subscription options. This mimics closely the offering of Salesforce.com. And across the board, the feature set for each pricing level compares favorably for Sugar.

Sugar CRM Professional Edition includes social CRM, full sales, marketing and support automation, e-mail integration, list and chart reporting, team selling, advanced security, and workflow automation.

It also includes Support for up to 22 languages, unlimited API calls, and even regular back-ups of your customer data. Users also have the option to deploy online in the cloud or on their own network.

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In a blog article for a software advisory site, CRM analyst Lauren Carlson recognized Salesforce.com as the leader in cloud CRM solutions. This takes into consideration the facts that are yielded whenever CRM comparison surveys are conducted, including its known premiere status of being one of the first SaaS-based CRM products in the market. Salesforce seems to generate an impression of a user-friendly tool with deep impacts on the business processes relevant to its functions. The good thing about free trade these days is that buyers are presented with options. And with options, more and better alternatives are derived. This way, the common medieval mistake of sticking with what’s prevalent can be avoided. The article draws out a short-list of the possible alternatives that may be worth considering. It is also worthy to categorize this list according to how benefits should be focused.

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This article discusses the key reasons Sugar CRM is considered to be one of the most flexible CRM systems on the planet. Sugar CRM Flexible Cloud Connectors As the top Open Source CRM, SugarCRM connects with Linked In, Hoovers, InsideView and JigSaw – directly into Sugar 6. Social Media CRM Sugar CRM integrates with Twitter [...]