Getting a better understanding of CRM
Before undertaking any project you will want to get to make sure you have a firm grasp of the basics. This is true when you are thinking about using CRM or customer relationship management software.
Getting started is easy with CRM
Much of this software is sold as a right to use and is available to you to use. The best way to explain how it works is to compare it to using a social media site. You have an account for your company and everyone who needs the info.