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Articles tagged with: SugarCRM 6 Universal Search

Written By: Cliff Ford on July 15, 2011 No Comment

Our team has discovered that CRM system users frequently need to view the same, customized search results each morning when they initially log in to the system. This becomes their so-called “hot list”, “new opportunities” or “top 10 list”. And these system users quickly get frustrated with limitations of many “memorized searches”. Either the user cannot save his search or he cannot manipulate and save the selected columns and sorts.

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