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Using Social Media CRM- Best Practices

Written By: Cliff Ford on March 4, 2012 No Comment

CRM Social Media – Connecting to more people!

BPO and IT companies have many business opportunities since the invention of CRM. When it comes to using social media to connect with customers to increase a company’s brand, CRM is right there to help. The question is can a company use CRM effectively with social media? The answer to this question is: Yes.

Social CRM – Get your business out there!

This process of using social media in combination with CRM is being called Social CRM. There are so many corporations and small businesses that have embraced social media as a required way to do business. More and more companies are willing to spend some of their large marketing budget on IT and Social CRM. CRM is evolving into a whole new world by using modern technology to help their clients get the most from their social CRM dollars.

Looking to Market  your business? Try using Social Media CRM!

Since many of a company’s clients are using social media it makes perfect sense that social networks should become a growing part of a company’s Customer relationship management plan. This provides the BPO and IT people with an opening to take advantage of a growing opportunity. They are free to develop a product for the social media market, create a much needed platform, analyze the current social media playing field and integrate CRM accordingly.

With Social Media, possibilities are endless!

With the rapid growth of social media networks it is no wonder that social CRM growth is expanding at a rapid pace too. Facebook has way over 900 million users world wide and by using social CRM your company could get to every single on of them. This reveals how powerful social CRM is.

Social CRM Tools - Expand your business!

Social CRM tools allow you to build strong business relationships with these social media users and offer products and services that might have been much harder a few years ago. Social media shows no sign of slowing down and because of this, social CRM is also here to stay. Social Media can be a great way to create new fronts for your marketing team, With a CRM System, you can use different strategies, integration techniques and many different tools to be able to take your company to new heights!

Social Media within SugarCRM is easy, affordable and it WORKS!

SugarCRM has possibly the top Social Media integration on the market. They provide built in connectors to Hooves, InsideView, Twitter, LinkedIn and Facebook.

Free Download - CRM Needs Assessment Document - Checklist of CRM RequirementsClick here to receive our free CRM Checklist of Requirements – including Social Media Integration

With this excel sheet, you will be able to easily view the various CRM Requirements to not forget.

==>Click to Access the CRM list of Requirements<==

Webinar to compare the Social CRM factors within Microsoft Dynamics CRM and Salesforce CRM

This webinar highlighting Salesforce.com and Dynamics CRM will help you in your CRM evaluation process. To check out the on-demand webinar, click on the image below.

CRM Webinar - Microsoft Dynamics CRM vs Salesforce.com

About the author

Cliff Ford Author: Cliff Ford. CRM Solution Comparison has provided CRM cloud software reviews and evaluations for several years. Our staff of CRM certified partners implements, tests and uses the various systems discussed within this blog. We have created a number of excellent CRM comparison and evaluation tools that we provide our readers. Google

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