Zoho vs SugarCRM – Review and Differences
Zoho vs Sugar CRM
You might have heard all kinds of information about both of these customer relationship management platforms and might be wondering which of these is the best for your company. The first thing to remember is that both Zoho CRM and Sugar CRM are simple CRM systems to use to take you business to the next level.
Functionality of Sugar and Zoho
When it comes to the bad and the ugly, there is not much going on with these two CRM packages. The truth is, both of these are great and will work for small or middle sized companies. When it comes to important tasks like managing current customer information and new sales leads, these CRM systems are a great way to get the job done.
Advantages of both CRM Systems
Both of these CRM systems are affordable and come with an easy user interface. If you are looking for a system that offers just a small amount of customization, Zoho customer relationship management might do the job. Zoho it can be very simple and there is an interface which is almost sparse. That being said, it is a great form of CRM.
Sugar CRM – Be more detailed and in control.
Sugar CRM is quiate a bit more in depth when it comes to features that require more customized workings. The list of built in modules is much larger than what Zoho has to offer. If you have a lot to do with contacts and need a great lead management system than Sugar CRM might be for you. Sugar allows you to use a more detailed dashboard and mobile access.
The Difference is the CRM Pricing Policy
Bottom line is that both of these systems are easy to use, cost effective for small and middle sized business uses and are suitable for both the novice and more experienced CRM user. When it comes to which one of these CRM platforms is the best for you company, it comes down to a personal choice.
The biggest difference is that SugarCRM provides a complete feature set for $30 per user per month. On the other hand, Zoho offers a lower starting point yet requires minor upgrades for small features such as Outlook integration, Email blasts and Marketing automation. In Zoho’s pricing policy, the goal is to get you in the door and upgrade you to higher and higher levels, while Sugar pricing policy gives you the entire CRM for $30 per user per month. Period.
Video Review of SugarCRM
Video Review of Zoho CRM
Video Comparison of SugarCRM vs ACT vs Microsoft CRM vs Salesforce
With this matrix, you will be able to view the key differences between 8 of the top CRM providers including Sage ACT!, Sage SalesLogix, Goldmine, Pivotal, Microsoft Dynamics CRM and more.
Evaluation Charts include:
- Chief CRM Features
- Available Entities (e.g. SFA, Marketing, Service, etc)
- Synchronization details
- Call Center options
- Quotes details
- Lead Management
- Workflow details
- Hardware service for Linux
- Industry Codes
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